The company also said that it will also provide the adequate training for the non-company workers which have roughly licensed at a range of around 6000 which will remain open at the various grocery stores also the airports. But police commissioner defended the officers who responded to the incident.
The two men in the video were released by police after the incident, and not charged by Philadelphia's district attorney. Whether the education program will be successful remains to be seen, especially since implicit prejudices are notoriously hard to overcome. "And in looking at the tape, you ask yourself whether or not that was racial profiling".
Johnson also reportedly apologized to the two unnamed black men who were arrested and assured that he's making changes to deal with the problem of racism in the company. Given that the two men did nothing other than request to use the restroom, multiple apologies have followed, and Schultz has visited with CBS This Morning's Gayle King to relay his own mortification over the debacle. "They didn't deserve that". It is estimated that the move would cost millions, but Johnson said it's his responsibility to "take appropriate action to make sure it never happens again". "We will learn from our mistakes and reaffirm our commitment to creating a safe and welcoming environment for every customer", Howard Schultz, Starbucks executive chairman, said. The men were waiting outside the Starbucks for their friend.
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The world's biggest coffee company Starbucks will be closing more than 8,000 company-owned stores in the United States on the afternoon of May 29 to conduct racial-bias education, geared towards preventing discrimination within its stores.
Starbucks would not comment on other reports that she has left the company by mutual agreement. Officers arrived at the Starbucks 4:41, according to the tape. The call after this one informed that some unidentified man are causing disturbance so backup and supervisor is needed. Dispatch sent additional backup at 4:45. The two men stayed in the store without buying anything and were arrested for trespassing, but were eventually released.
Johnson rushed from Seattle to Philadelphia as the backlash erupted. No charges were filed.